Placed my first order with Barley Bottom yesterday; a couple of packets of yeast and some hops. Paul gave me a call today to let me know one of them was out of stock, and did I want something else or wait til next week.
It's a simple thing, but knowing most of your customers like to get a brew on at the weekend is something other online HB retailers could learn from.
Embracing Inefficiency in Craft Brewing
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I used to do a talk titled "Embracing Homebrewing" (here it is on the *Beersmith
Podcast*). Basically, rather than worry about replicating the exact
proc...
4 weeks ago
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