Placed my first order with Barley Bottom yesterday; a couple of packets of yeast and some hops. Paul gave me a call today to let me know one of them was out of stock, and did I want something else or wait til next week.
It's a simple thing, but knowing most of your customers like to get a brew on at the weekend is something other online HB retailers could learn from.
New Zealand: Beer and Hops on the South Island - It is always easier to say “No.” Every year I get a few invites for international trips combining speaking, judging, and/or brewing. With only so vacation ...
1 week ago